Frequently asked questions
Straight answers about what we offer, who it is for and how to work with us.
Type to filter the questions below.
About the offering
Which services does JubilePay offer?
Airtime top-ups, mobile data plans, eSIM connectivity, gift cards and brand vouchers, rewards and incentives, bill and utility payments — through managed distribution or our partner API. Markets and terms are confirmed per partner agreement.
Who is JubilePay for?
Businesses: retailers and distributors, digital platforms and marketplaces, loyalty and rewards programmes, enterprises and employers, and telecom-related businesses. We do not sell to the general public.
Can I buy airtime or a voucher on this website?
No. This is a corporate information and enquiry website. It does not sell products, hold balances or process transactions.
Which countries and operators do you cover?
Coverage is confirmed per market in each partner agreement. Tell us your markets through the contact form and we will come back with specifics.
Do you offer eSIMs, bill payments, wallets or money transfer?
eSIM connectivity and bill and utility payments are part of the offering, subject to the permissions each market requires. Wallets, money transfer, payouts and payment cards are not offered.
Company and compliance
Is JubilePay a licensed payment or financial institution?
No. Jubilee Pay Portal L.L.C holds a commercial licence for portal activities issued by the Department of Economy and Tourism, Dubai. It is not a bank, payment institution, remittance provider or authorised financial-services provider.
What is the legal entity behind the brand?
JubilePay is a brand of Jubilee Pay Portal L.L.C S.O.C, a single-owner limited liability company registered in Dubai, United Arab Emirates (commercial licence 1636302, commercial register 2890570).
How do you handle the details I send through the contact form?
They are used to respond to your enquiry and follow up on it, as described in the privacy notice. This website does not use advertising or analytics cookies.
Working with us
How would we integrate?
Two routes: a documented partner API for platforms and integrators, and managed tools for partners who prefer not to integrate. Documentation and credentials are issued under agreement.
What does the engagement process look like?
An introductory enquiry, a discovery call to understand your channels and markets, agreement of commercial and technical terms, then launch with a named contact and reporting.
Where can I see pricing?
Commercial terms are agreed per partner and market. Tell us about your channels and volumes through the contact form.
We are an operator or aggregator. Can we supply products to JubilePay?
Yes, we welcome supplier conversations. Please use the contact form and choose “Supplier or operator relationship”.
Let’s talk about your distribution needs.
Whether you run a retail network, a marketplace or a rewards programme, tell us how digital products fit your plans and we will come back with a concrete proposal.